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Brand Vs. Marketing in 2021 – The Big Shift Around Your Relationship With Customers

Brand Vs. Marketing in 2021 – The Big Shift Around Your Relationship With Customers

by Clay Ostrom | Last Updated: May 23, 2021 | Brand Strategy, Customers, Data, Data-Driven Branding, Industry Trends, Marketing

< Back to The Campfire The words we search for on Google can provide an excellent peek into how we think about concepts. And when it comes to the growth and success of businesses, two words that get a lot of attention are “brand” and “marketing”.  Which of these...
4 Research Insights On How To Tell Better Stories With Brand Imagery

4 Research Insights On How To Tell Better Stories With Brand Imagery

by Clay Ostrom | Last Updated: Sep 10, 2023 | Brand Strategy, Brand Visual Identity, Customers, Data, Marketing, Psychology, UX

< Back to The Campfire When it comes to telling a compelling story about your brand, the images you use to express the unique value your company provides plays a critical role. Brand imagery provides visual cues to help your customers interpret the usefulness of...
What Is A Brand? The Brand Relationship Model Helps You Visualize It And Make It Stronger.

What Is A Brand? The Brand Relationship Model Helps You Visualize It And Make It Stronger.

by Clay Ostrom | Last Updated: Feb 4, 2023 | Brand Strategy, Building Your Brand, Customers, Marketing, Positioning

< Back to The Campfire One of the hardest parts of working on your brand comes down to understanding a simple question: What is a brand? If you don’t have a clear way to think about your brand, it’s difficult to make meaningful progress building it and improving on...
How To Create Effective Key Marketing Messages With The 4 Forces That Drive Customer Decisions

How To Create Effective Key Marketing Messages With The 4 Forces That Drive Customer Decisions

by Clay Ostrom | Last Updated: Feb 4, 2023 | Customers, Marketing, Messaging, Psychology

< Back to The Campfire The purpose of your key marketing messages is to describe how your customers’ lives will improve when they engage with your business. It’s an easy concept to articulate, but it contains a key word with a lot of hidden complexity: Improve....
Marketing Insights Pulled From 5 Multi-Billion Dollar Brands

Marketing Insights Pulled From 5 Multi-Billion Dollar Brands

by Clay Ostrom | Last Updated: Feb 23, 2020 | Brand Strategy, Brand Teardowns, Marketing, Messaging, Teardown

< Back to The Campfire When developing a brand, it’s not always easy to know what’s working and what isn’t. The goal of your brand is to communicate your company’s unique value to your customers. So, in a broad sense, the effectiveness of your brand can be measured...
The Benefits Of Talking To Your Customers Like Real Human Beings

The Benefits Of Talking To Your Customers Like Real Human Beings

by Clay Ostrom | Last Updated: Aug 7, 2022 | Brand Strategy, Customers, Marketing, Messaging, Sales, Tone Of Voice Insights

< Back to The Campfire There’s a strange condition that affects people the second they slip on their marketing hat. Their words become complex. They spit out sentences in odd, stilted fragments. Original thoughts get replaced with clichés, and ideas are drained of...
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Map & Fire is a branding and customer research agency in Los Angeles, California. We use positioning strategy and data to give your business a strong foundation and a clear path for growth.

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