Amazon Branding Strategy and Marketing Case Study
Analysis and examples of Amazon’s identity, positioning, key messages, tone of voice, brand archetypes, customer benefits, competitors, and marketing content.
Brand Overview
Category
- Ecommerce
- Entertainment & Media
Business Type
Physical Products & Software Service
Website
Customers
Target Customer
Budget-Minded Shoppers
Primary Need (Job To Be Done)
Find the best deal and fastest delivery for any type of personal product I need
Brand Visual Identity & Content
Primary Brand Colors
#FF9900
#232F3E
Brand Typefaces
- Amazon Ember
Hero Content
Hero Content Type
Photo
Content Features People
Yes
Brand Messaging
Key Messages
Benefit or Feature Focus
Feature
Tone of Voice
Brand Positioning (Elements of Value)
Aspirational
Self-Actualization
Emotional
Provides Access
Functional
Variety
Saves Time
Reduces Cost
Brand Benefits
Benefit #1
Get every type of personal and home product I would ever need in one convenient location
Benefit #2
Easily and quickly compare pricing options and customer reviews to help decide which product best fits my specific needs
Benefit #3
Satisfy my needs for products and entertainment content through one combined subscription service
Competition
Key Competitors
Walmart, Target, Google, Bed, Bath, & Beyond, Netflix, Apple, Home Depot
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